Refund policy

Return and Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

Return Eligibility
You may request a return if:

  • The product is damaged, defective, or incorrect

  • The product is unused and in its original packaging

  • The return request is made within 3 days of delivery

Non-Returnable Items
The following items cannot be returned:

  • Used or damaged products caused by the customer

  • Products without original packaging

  • Personal care items and hygiene-related products

  • Items purchased during special sales or clearance (if applicable)

Return Process
To request a return:

  1. Contact our support team within 3 days of receiving the product

  2. Provide your order number and photos of the product

  3. Our team will review and arrange pickup if eligible

Refund Process
Once the returned product is received and inspected:

  • Refunds will be processed within 5–7 business days

  • The refund will be issued to the original payment method

Cash on Delivery (COD) Orders
For COD orders, refunds will be issued via:

  • Bank transfer, or

  • UPI payment

Shipping Charges

  • If the return is due to our mistake (wrong or damaged item), return shipping is free

  • If the return is due to customer preference, shipping charges may be deducted from the refund

Late or Missing Refunds
If you have not received your refund after the processing time, please contact our support team for assistance.

Contact Us
For any return or refund inquiries, please contact our customer support team through our website.